GRIEVANCE REDRESSAL POLICY

SHEOPALS PRIVATE LIMITED is a health and a wellness brand,embarking on a journey of achieving excellence since it’s incorporation in 2016.This being a platform for customers to highlight their grievances andseek redressal.

SHEOPALS PRIVATE LIMITED operates with a two-tier redressal systemwith external independent oversight and is open to everyone.

The initiative is in line with the Government of India’s advisories andguidelines. Further, it also includes non-customers in its scope.

Core Objective

To create robust systems and processes to ensure effective and timelysolutions to grievances with an impartial approach to set higher benchmarks towards effective stakeholder engagement.

Levels Of Redressal

LEVEL 1 -If you are seeking a grievance redressal for the first time, please connect with us at -- support@sheopals.com

Level 2 -If you are not satisfied from LEVEL 1 response, then you may connect with our Grievance Redressal Officer

UDAY SINGH (Grievance Officer)

Contact number- 7827983091;